We conduct a preliminary assessment to understand your environment, and your future plan, to provide solutions that match your needs. We take your environment like ours and prepare a comprehensive detailed plan and a good roadmap to maintain your infrastructure, business-ready, at all times. We follow that plan to schedule routine server preventive maintenance and apply the necessary patches to keep the servers up-to-date. During non-working hours we conduct server virus scan automatically, and to safeguard your data we run daily, weekly and monthly backups with a proper identification tag for easy access. In many cases, most of our work can be done remotely without interrupting your work schedule.
Other most comprehensive service includes the monitoring of each server to guarantee their health and performance. The monitoring will also detect invisible and unseen symptoms to assist our technician to predict the health if no action is taken. The monitoring tools will be connected to a world-renowned notification system to get a notification, and alerts, according to the criticality, fast and to the right personnel by phone or email. The notification tool app will allow collaborating with any responsible technical group to chat and get a general consensus to send a recovery action to correct the problem.
All our work is planned and we will be communicating with you ahead of time. For unfortunate incidents, we will try our best to attend the issue quickly as per the signed contract. There is no big problem than an issue that interrupts your business, and we do our very best to eliminate that interruption.
Some of our customers are taking advantage of the cloud to have the flexibility of accessing their data anywhere. We work with Amazon Web Services and Microsoft Azure to host your requirements.
We provide the following services.
Host on a Linux or Window based Cloud Servers
Assess Infrastructure on a regular basis
Develop new strategies and IT procedures to increase efficiency
Coordinate Performance Test and Tune as needed
Apply Routine Patches and Fix for up-to-date servers
Easy Remote Monitoring and Management Access
Customize Monitoring Rule for refined Alerts
Integrate with Event Manager to Collate Alerts
Report on System and Network Health for continuous service
Utilize a Notification System to direct personalized alert quickly
A routine check of Firewall and Load balancer rule for better security
Preform Security Intrusion Test routinely
Run Virus Scan automatically and Quarantine infringe.
Train, Mentor, and Conduct Hands-on Knowledge transfer
Unfailingly conduct Routine Full and Incremental Backup
Provide Full and Automated Support at any time
Recommend Qualified Personnel for available post